Book Your Reservation Today
Reservations are free and have been very helpful to make the guest farm experience more enjoyable as we are able to provide improved customer service with limited delays. Visiting the farm during Thanksgiving weekend (11/25-27) and the following weekend (Dec 3-4) will require a per person reservation to enter the farm
Reservation Information
Days a reservation is required
Thanksgiving weekend, Friday thru Sunday (11/25-27/22) and the first weekend of December, Saturday-Sunday (12/3-4/22). EACH PERSON, BABIES INCLUDED, NEED TO BE ACCOUNTED FOR IN THE RESERVATION. Please note, reservations are required even if picking up a previously tagged tree.
Although reservations are not required for other days we will be monitoring the number of visiting guests and may periodically close the farm to entry if we feel customer service is affected. We appreciate your patience as we work to provide the best experience possible to our farm guests.
Also NOTE: These weekends are NOT open for photographer sessions. Photographers, please review the process outlined on our Photographer page for more information.
Reservation Time
Reservations will be available between the hours of 8am to 6:30pm in 1.5hr sessions. Session start times are: 8am, 9:30am, 11am, 12:30pm, 2pm, 3:30pm and 5pm.
Booking a Reservation
Please link to our Farm Visit Reservation site at TimeTap, https://bookjlctf.timetap.com/
The reservation system has been simplified:
- There will be a couple of information pages to click through by selecting "Next".
- You will come to a "Time" screen that will allow you to pick the day and session you like. Note that you will be able to see how many "seats" (i.e. reservation slots) are still available so you can select the best time for you based on the number of guests in your group.
- Enter the name and email of the person making a reservation for their group on the "Your Information" page.
- Scroll to the bottom of the "Your Information" page and enter the number of additional guests that will be joining you during your farm visit. Please account for Each Person in your group.
- Once you complete the "Your Information" page, you will get a notice of completion with the details of your reservation and a confirmation email. When you arrive at the farm, you will need to show us your email confirmation and verify the number of guests in your party.
When can guests arrive
Guest will be allowed to enter the farm 15min before the start of their reservation time up to an hour before the end of their reservation time (if you arrive later, you will not be able to enter). Example: If your reservation is from 9:30am-11am, you may arrive between 9:15am and 10am. We ask that all guests please exit the farm by the end of their reservation time so other guests are safe to enter.
Can you Reschedule or Cancel your reservation
Yes, you will be able to reschedule or cancel your reservation on your own.
- Go to your confirmation email and click the link sent by TimeTap to modify your reservation. You will receive an "Appointment Changed" email from TimeTap with your new reservation day/time OR and "Appointment Cancelled" if you cancelled your reservation.
- If you do need to cancel, please complete the cancellation in the system as there are other guests who are looking for availability to come to the farm.
Need to add more guests to your party
- Please add another reservation and follow the same process as above.
If you need to subtract guest(s) from your reservation, please email us and we can modify your reservation.
inclement weather
The farm may close due to inclement weather and will post such closing on our facebook page. This would be a rare occurrence. Remember, reservations are free and can be cancelled if needed.
Still have questions
Email (jordanlakechristmastree@gmail.com) or call us (919-362-6300) and we will try to reply as soon as we can.